Course Policy & FAQs
The following Course Policy and PDPA Policy applies to any person automatically, who registers for our webinars, workshops and courses operated by 10x Capital Pte Ltd (UEN: 201827671K), both offline and online. Which include, and are not limited to the following:
- Growth Investing Mastery 2.0 (GIM 2.0 Online Course)
- FTI Mentorship Programme
- SaaS Investing Mastery (SIM)
- Any of our Free Webinars
- Growth Investing Mastery 1.0 (Offline, Discontinued)
- Growth Investing Masterclass (Discontinued)
- Dividend Income Mastery (DIM, Discontinued)
Please read the following policy carefully. We reserve the right to amend any of the policy at any time, without prior notice.
For FAQs regarding our online store or merch, please visit our dedicated page here
PRECAUTIONARY MEASURES FOR THE COVID-19 PANDEMIC
Please visit 10x.sg/pages/covid-19 for more information regarding your classes.
Our business and operations will remain fully operational online and our staff will still provide support and assistance to you via various communication channels between Monday to Friday, 10am to 6pm, excluding weekends and public holidays. Our Company may also be on off after events held over the weekend.
Our physical office at 883 North Bridge Road, #06-05 Southbank will remain CLOSED to the general public during the current phase, more information here.
With the release of Growth Investing Mastery 2.0, our fully online course with a Bonus Live Zoom class. ALL our Workshops, Masterclasses, Weekly Tutorials and Events such as Portfolio Review and Opportunity Wednesdays are conducted solely online.
REFERRALS & OUR AFFILIATES
Before registration, if you have been referred by one of your friends or family that are past GIM Graduates, FTI Mentorship members or any our affiliates, please use the special links provided by your friend or referrer to register.
Alternatively, please indicate their name and contact number under the "Have You been Referred by Anyone?" field during checkout. If you have already registered, please email us at firstname.lastname@example.org to let us know.
For more information regarding our affiliate program, please scroll down to the GIM FRIENDS section below.
For our Courses, please enter your information correctly during any of our registration processes, so we can properly contact you and because your login credentials will be tagged to the email you registered with.
For Growth Investing Mastery 2.0, our full class content is made available to you online via Teachable.
If you are attending our Bonus Live Zoom Class, ensure you have selected a date and we will send you the Zoom links 3 days before the scheduled class date. We recommended you to use a computer with a functioning webcam and microphone and stable internet connection for an enjoyable and seamless experience!
Upon successful registration and payment, you will receive a Welcome email with more information on how to begin.
Do contact us if you have any issues during the registration and onboarding process. If you did not receive any emails from us, please check your Junk/Spam email inbox.
By contacting us or registering for any of our workshops or courses, you acknowledge that personal information provided by you will be used for the facilitation of your registration and learning in accordance with the Personal Data Protection Act 2012, Singapore and any International Privacy Laws.
Please read our full PDPA Terms here
PRIVACY & EXCHANGE OF CONTACT DETAILS
10x Capital Pte Ltd does NOT endorse the sharing of any contact information between participants and/or students during our classes, on any communication platforms for networking and/or other purposes. Our students may share their contact information with other students at their own discretion, however they will indemnify us from any liability arising from such, in relation to PDPA and international Privacy Laws.
We accept the following payments in Singapore or US Dollar on our website:
- Credit/Debit Cards (Visa, Mastercard, American Express)
- 3-Part Instalment Option (If Available, Credit & Debit Cards Only)
Or under special circumstances, alternative payment arrangements can be made by emailing email@example.com
Please read our payment instructions carefully at checkout.
Stripe Terms and Conditions apply, you may read more about them here
Our company "10x Capital Pte Ltd" is NOT currently GST registered. Therefore, all products and services listed on this website are NOT subject to a Goods and Services Tax of 7% which would be indicated in the invoice you will receive.
Upon successful payment, please ensure you have received a copy of your receipt via email. Note that any billing information stored is encrypted and processed by our payment partner and Stripe.
By registering, you agree to our payment terms. If we do not receive full payment when due. Your purchase will be voided and we reserve the right to cancel your registration or membership access.
Please contact us at firstname.lastname@example.org or contact us at +65 8753 3651 (During Office Hours) if you have any issues regarding payment.
Unfortunately, we only offer Instalment Programme or Part Payment Programmes for selected online course purchases. Otherwise, you may wish to contact your bank directly regarding instalment options available to you.
For our GIM 2.0, SIM and FTI Mentorship Programme, we offer a 3-Part Instalment Option. To select this option, under the Credit or Debit Card Details, select instalment subscription. You will be billed the instalment amount to your Credit or Debit Card automatically on the day you made the first payment and consecutively for the next 2 months.
If we fail to successfully receive subsequent instalment payments, your course access and/or mentorship will be temporarily suspended until full payment is made. If we still do not receive any payment, we will prorate and refund any unused balance in a fair manner and cancel your mentorship subscription entirely.
For SaaS Investing Mastery (SIM), if you have been offered a special trial period (i.e 30 days) and rebate. Please submit all the supporting documents (i.e Screenshots) for your rebate to be processed. After your Trial Period has ended, we will not entertain any rebate or refund requests.
RESCHEDULING, TRANSFERS AND FULFILMENT
For our free Webinars, we do not entertain any accommodation of rescheduling and transfers, please re-register using the registration link for the next event date or inform our customer support representative. Do keep a lookout for follow-up emails if you missed our webinar!
For our discontinued GIM courses, live class rescheduling is permitted up to a maximum of 3 times, after which we will fufill your purchase and start your membership (if any).
You may also choose to transfer your course enrolment to a proxy. Please provide us with his/her information and we will contact them to follow up directly.
Please contact us at email@example.com transfer your purchase to a designated proxy.
MONEY-BACK GUARANTEE & REFUND POLICY
If you have been offered a Money Back Guarantee on any of our products, we will refund all your money back if you didn't get what we promised in our product, applied whatever we have taught and you still feel you've learned nothing new to improve your portfolio.
All Money-Back Guarantee requests must be submitted within 30 days of your purchase. Any requests thereafter shall not be entertained.
All Refund and Money-Back Requests will be subjected to a review (i.e To Check Course Completion Percentage, Usage of Tools) and will only be processed at our discretion.
For FTI Mentorship and ongoing subscriptions, we will only refund you the remaining balance of unused subscription (for annual subscription payment). The amount refunded will be calculated based on being charged the monthly subscription rate for the amount of months used before the refund request. No refunds will be given to subscriptions paid on a monthly basis.
DUPLICATE PAYMENTS & CHARGEBACKS
If you suspect any multiple or duplicate transactions made in error, please contact us immediately.
We will notify you to proceed with cancelling and refunding any duplicate order made in error. ALL REFUNDS WILL TAKE 5-10 WORKING DAYS TO PROCESS.
If you registration and payment is incomplete, please place another order with a different credit card at checkout. We will confirm your registration immediately and fulfill your order once payment has been received.
Please check your email for the refund, confirmation and successful payment notifications.
If you do proceed with a chargeback or fail to pay monies owing to us. We reserve the right to cancel and void your registration and payment. And subsequently terminate any access or membership. Suspicious chargeback transactions constitute as fraud and we will report any cases to the authorities.
You will be provided the links to watch our online course and resources on Teachable via portal.thefulltimeinvestor.com. This will include the GIM Investors Facebook Group access via bit.ly/giminvestors
For those with FTI Mentorship (formerly FTI Community Membership), you will be granted additional access to our Microsoft Teams group and past tutorials on Teachable upon additional registration and payment.
For more information, please refer to the GIM Community Support Facebook Group, Telegram Announcement Group and FTI Mentorship Sections below.
Course materials are embedded and downloadable in each course module. This is to complement the teaching and guidance provided during the online course.
A quiz and milestone win may be conducted at the end of each major module.
All our content and materials are subjected to copyright. No material shall be reproduced, stored or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning or otherwise without written permission from 10x Capital Pte Ltd and/or the author/publisher.
It is illegal to copy, post online, or distribute any material provided physically or digitally without written permission from 10x Capital Pte Ltd and/or the author/publisher.
For Live Zoom Classes, please login and enter the session's waiting room at least 5 to 30 minutes before the indicated class timing. Once we verify you, you will be admitted to the main session.
Our course timings are indicative and may be extended or reduced without prior notice on the day itself. However, we will inform you of any changes to dates or postponement due to unforeseen circumstances.
THINGS TO PREPARE (For Live Zoom Classes)
- Laptop, Tablet or iPad Device with Charger
- Zoom installed on your device or web browser
- Functioning Webcam and Microphone
- Stable Internet Connection
- Writing Materials and Provided Course Notes
- A Snack/Drink on standby and Lunch meal prepared.
- An Open Mind!
Note: Only 1 device should be connected to the Zoom session at any time as we will assign you to breakout rooms.
RECORDING, PHOTOGRAPHY & VIDEOGRAPHY
All our Live Zoom Sessions will be recorded for internal purposes only and will be uploaded to our Teachable site where needed.
Personal screen recording via Zoom, mobile or desktop device is NOT permitted during any of our classes, tutorials or sessions. However, screenshots may be taken for your personal use only. We take serious action against those who publicly share our class videos.
Photography and videography is allowed during our physical events, workshops and courses for your own individual use and reference only. Any sharing or publication of our material, including photos taken by you, without our consent and acknowledgement is not permitted. Please read the Disclaimer, Copyright and Intellectual Property (IP) section below for additional details.
MARKETING & PUBLICITY
During any of our events, workshops and courses, 10x Capital Pte Ltd is allowed to take and use photographs and/or videos of any attendees for marketing purposes without prior permission, unless specifically denied by the person(s).
10x Capital Pte Ltd is also allowed to use any content shared and/or published within our community domains (i.e Microsoft Teams and Facebook Group) by our participants, students, graduates, staff and/or members for marketing purposes without prior permission, unless specifically denied by the person(s).
POST-SUPPORT & COMMUNICATIONS
We commit to ensure that our GIM Community remains a safe, comfortable environment for members and our team to grow and learn together.
We are happy to share this credo as members and trainers alike in the GIM community.
We do not post, share or make derogatory, racial, defamatory, misleading and/or illegal content within our community and to our members.
We do not directly or indirectly solicit and/or promote any business (e.g., products, programs, or services) for our own (or other external parties’) benefit, whether to this GIM community, or separately/privately to any members. If we feel we have something that benefits this community, we will first share and discuss with Kelvin and Jonathan how we can make such opportunities available to this GIM community.
We do not directly or indirectly engage in any business activities in any territories which competes with the business of the Company during and after any of our events, workshops, courses or classes.
Having signed (electronically) and acknowledged our Terms and Conditions at the time of joining this community, we understand such posts (described above) would result in immediate suspension. The GIM Team reserves the right to remove any individual from this GIM community and revoke membership access (with no entitlement to refund or monetary compensation from the course fees paid).
We also know that monetary damages shall be inadequate to compensate the 10x team for any serious breach. We shall be entitled to injunctive relief, in addition to any other remedies at law or equity, should the breach occurs. Legal action may be taken against you if necessary.
We understand that 10x Capital Pte Ltd, the Full-Time Investor and Growth Investing Mastery takes a strong stance and maintain a zero tolerance policy against such serious offences and this is for the protection of the GIM community, to keep this a safe, positive place for like-minded investors.
GIM COMMUNITY SUPPORT FACEBOOK GROUP (GIM INVESTORS)
For post-support questions and networking, we will provide you an invite link to join our closed Facebook group after completion of our class. If you have not yet joined the group, please contact us immediately and we will verify and add you.
Advice, discussions and updates will be shared within this group.
You are welcome to stay in this group even after your FTI Mentorship membership expires as access remains free and for a lifetime.
Please visit bit.ly/giminvestors to visit our Facebook Group.
TELEGRAM ANNOUNCEMENT CHANNEL (FOR NEW REGISTRANTS)
When you complete registration to our GIM 2.0 Course, you will be provided links to join our Telegram announcement channel for the upcoming live zoom class.
The Telegram channel is for announcements only, if you wish to contact our customer support, please click here
GIM is part of the extended Full-Time Investor Community family. FTI Mentorship is a membership subscription, hosted on Teachable that enables you to view our weekly tutorials live on Teams or Zoom, access exclusive case studies and watch recap past tutorials on computer, on mobile or app (iOS only). Which also includes access to our company research and discussion channels on Teams. This mentorship subscription is only available as an add-on purchase in addition to your GIM 2.0 or SIM Course, pending an application and approval process.
Upon successful application approval and payment. We will provide you additional access to FTI Mentorship course on Teachable.
The FTI Mentorship payment includes 1 year membership starting from the date you register for mentorship. It is important that you provide us with your correct email address that is the same one you used when registering previously.
Nearing expiry of your mentorship, we will notify and invite you to resubscribe unless you have informed us to cancel your mentorship. Upon cancellation, you will only be able to access our Facebook Group. However, you may renew your membership any time thereafter and picked up where you left off. Upon renewal, mentorship access to Teachable and Teams will be reinstated.
No Refunds will be provided after 30 Days. If you are on an annual membership subscription with us, we will only refund you the remaining balance of unused subscription. The amount refunded will be calculated based on being charged the monthly subscription rate for the amount of months used before the refund request. No refunds will be given to subscriptions paid on a monthly basis.
Any subscription and renewal offer will be directly sent to you via email.
After renewing, you will be billed automatically either on a monthly or annual basis, depending on the plan you chose and with the card on file. Reminder emails will be sent before any deduction is made. To update your card details or make changes to your subscription or plan, please visit this article.
We reserve the right to make a deduction automatically as per our FTI Mentorship Renewal Policy when fees are due until you cancel or request otherwise by emailing firstname.lastname@example.org
GIM FRIENDS AFFILIATE & REFERRAL PROGRAMME
The GIM Friends affiliate and referral programme was reintroduced to benefit both past participants and new participants by growing a close knitted community of like-minded individuals who can grow and learn from each other. Invite your friends and family into the GIM community and be rewarded for your efforts.
To refer any of your friends and family, please email us at email@example.com or for those with active mentorship, please join the gim-friends channel within Teams for the latest updates to our affiliate programme and how to get started!
To login or create an affiliate account, head over to the GIM Friends Portal here: thefulltimeinvestor.com/gimfriends
If your friend or family member signed up without indicating you as a referrer, please email us at firstname.lastname@example.org and provide their name and contact number, so we can verify and update your referrer details.
Referral Fee Payout Structure:
For GIM 2.0 Online Course Sign-Ups:
$100/pax (Flat Rate, No Tier Structure)
*WEF May 2021, all Masterclass Referrals will be renamed and counted together with the new GIM 2.0 Online Course Referrals.
For FTI Mentorship Sign-Ups:
$160/pax for all the first 5 referrals.
$200/pax for the next 6 to 9 referrals.
$250/pax for the 10th referral onwards (Does not Reset).
And for every 10 sign-ups, 1 year of FTI Community membership will be added to your current subscription or reactivated if your membership was cancelled.
The No. of Pax towards the Tier system is valid for a lifetime. However, the free 1 year membership will only be added for every 10 new referral sign-ups.
All referral payouts will only be processed and paid at the end of the following month. This ensures any refunds made during the first 30 days are excluded from the payout. Payouts for referrals will be made directly via PayNow or to your bank account.
Once a payout has been issued at the end of the following month, a referral statement will be produced and sent via email for your reference. So please furnish us your bank or PayNow details so we can issue your payout accordingly.
Any and all referrals made since Sep 2018 will be counted into the above programmes.
No referral fees shall be paid out to participants who have received a discount on their course fees. Any decision will be at the discretion of 10x Capital Pte Ltd.
In the event a participant has multiple referrers, any payout decision will be at the discretion of 10x Capital Pte Ltd. The referral amount will either paid to a single referrer or divided equally among the referrers.
We also reserve the right to clawback any referral payouts additionally paid out in error.
Any abuse of our referral program will lead to a suspended payment and subsequent blacklist. Any case or suspicion of fraud will be reported to the authorities.
For assistance, enquires or discrepancies on Finance Matters and Referral Payouts, please contact us at email@example.com for assistance.
RESITS (DISCONTINUED)With the introduction of GIM 2.0, we will discontinue our unlimited resit policy, all our past graduates will have access to GIM 2.0 and may recap using our updated content at no additional cost and at their own convenience.
DISCLAIMER, INDEMNITY, COPYRIGHT AND INTELLECTUAL PROPERTY (IP)
Please view our separate Earnings Disclaimer here
GENERAL DISCLAIMER AND INDEMNITY
You confirm that you have been explained the scope and extend of the Event/Class and you acknowledge that the effectiveness of the Event/Class provided to you depends on facts not under our control and the profitability of the same is not guaranteed.
You agree to take personal responsibility in analysing and selecting any investments. We shall not be responsible for any investment losses incurred by you.
You also release and indemnify us, our employees, agents and service providers from any and all claims, suits, proceedings, liabilities, damages, losses, compensation, costs and expenses whatsoever in any way arising out of or resulting from your attendance or participation in the Event/Class including, without limitation, any and all claims, actions, and liabilities for death, injury, loss or damage to you, anyone else or to any property.
All information and materials provided by us, whether digitally or physically delivered are subjected to copyright. No material shall be reproduced, stored or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning or otherwise without written permission from 10x Capital Pte Ltd and/or the author/publisher.
It is illegal to copy, post online, or distribute any material provided physically or digitally without written permission from 10x Capital Pte Ltd and/or the author/publisher.
INTELLECTUAL PROPERTY (IP)
You agree and acknowledge that all the rights and interests to all the intellectual property relating to the Materials, the Event/Class Services and/or developed or arising therefrom (“Intellectual Property”) belong to us (and/or the Event/Class presenters) and you shall not in any way, directly or indirectly, copy, reproduce, sell, supply, make available, disclose or otherwise deal with or use (except solely for personal non-commercial purposes) the Materials or the Intellectual Property. Any disclosure of information relating to the Materials and/or Event/Class Services to other organisations/ individuals requires written permission from us.
It is illegal to use the information generated by us for commercial gain.
Please read the full Course Terms and Conditions that you have acknowledge here
INFRINGEMENT OF COPYRIGHT & INTELLECTUAL PROPERTY (IP)
Cease and Desist: Individuals who have violated out our Copyright and Intellectual Property (IP) policies are required to stop any illegal distribution and sale of our content upon our request.
If an amicable resolution can't be reached, we reserve the right to pursue any legal action against individuals who violate or infringe our content for personal and/or commercial gain. Any evidence to support as such, shall be provided to the Police and to any relevant and governing authorities.
We will also recover any costs in pursuing legal action from the individual(s) who have violate and/or infringe on our Copyright and Intellectual Property (IP) policies.
No refunds of course fees or content purchases shall be provided for individuals who violate and/or infringe on our Copyright and Intellectual Property (IP) policies.
GIM HEROES & AVENGERS
As a GIM Hero, you will be part of a team that is empowered to deliver a great learning experience for our participants. We help the trainers in logistics, administration, and food. This can be done through volunteering you time during weekends for our live Zoom classes, sharing on our Facebook page or supporting us during the scheduled Post-Support gatherings.
To keep you posted, we will post such requests on Teams or Whatsapp Group from time to time. Just fill up the form and you are good to go!
As a GIM Hero, free meals and course notes and materials will be provided to enable you to help others, but we wish to see your full commitment to help those in need.
Do note that our Disclaimer, Indemnity, Copyright, Intellectual Property (IP), Photography and Videography restrictions apply to all members of staff including full-time employees, freelancers and volunteers.
ANY OTHER QUESTIONS?
Please contact us at +65 8753 3651 or by creating a support ticket here
For finance related enquires, please email firstname.lastname@example.org
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Last Updated: 1 Sep 2021